Refund policy

Last updated 3 November 2026

The material is a digital product and opens as soon as your payment succeeds, so it cannot be returned. We still want you to be able to trust what you pay for.

When we refund in full

• Your payment went through but your Google account still did not have access within 48 hours.
• Your account has access but the material will not open on your device, and we cannot fix it within 7 days of your payment.
• You were charged twice for the same access.

When we do not

We do not refund because you changed your mind after opening the material, because a company changed its test, or because you did not get the result you hoped for. Please use the free lessons and the sample mocks first, which are open to everyone, to decide whether this is right for you.

How to ask

Use the contact page within 7 days of paying and include the name or number you paid from. Refunds are sent to the account you paid from, usually within 7 working days.